Hadawatha.lk Prohibited and Restricted Items Policy

Welcome to Hadawatha.lk. We are committed to providing a safe, trusted, and high-quality marketplace for our users. This Prohibited and Restricted Items Policy outlines the items that cannot be listed or sold on Hadawatha.lk to ensure compliance with legal requirements, protect customer safety, and maintain a positive marketplace experience. By listing products on Hadawatha.lk, you agree to abide by this policy.

1. Prohibited Items

The following items are strictly prohibited on Hadawatha.lk and may not be listed, sold, or otherwise promoted on our platform:

• Illegal Items: Any items illegal under local, national, or international laws, including but not limited to:
  • Drugs and drug paraphernalia (e.g., narcotics, cannabis, bongs, pipes, etc.)
  • Counterfeit goods (e.g., fake branded products, replica items, etc.)
  • Stolen or illegal property
• Hazardous Materials: Items classified as dangerous or hazardous, including:
  • Explosives, fireworks, and related materials
  • Flammable or toxic substances (e.g., certain chemicals, pesticides)
  • Radioactive materials
• Weapons: Any items that could be classified as weapons, including but not limited to:
  • Firearms, ammunition, and firearm parts
  • Knives, switchblades, and other lethal weapons
  • Tasers, pepper spray, and other self-defense items not permitted by law
• Adult Content: Pornographic or obscene materials, including but not limited to:
  • Explicit adult DVDs, magazines, or similar content
  • Sex toys or other adult paraphernalia
  • Any content deemed inappropriate or offensive by Hadawatha.lk
• Endangered Wildlife Products: Items that involve endangered species or wildlife products:
  • Animal skins, bones, and any part of endangered species
  • Illegal ivory products, whale products, or coral items
• Fraudulent or Deceptive Products: Including but not limited to:
  • Fake documents (e.g., IDs, passports, diplomas)
  • Pyramid or Ponzi scheme products
  • Medical products or devices with unverified or false health claims
• Other Restricted Products: Items that do not comply with Hadawatha.lk’s ethical standards or local laws:
  • Alcohol and tobacco products
  • Certain cultural, religious, or sensitive items
  • Items promoting hate, violence, or discrimination

Violation of these prohibitions may result in immediate account suspension or termination and removal of the listing.

2. Restricted Items

Restricted items may be listed with specific limitations. Sellers must comply with local laws, regulations, and Hadawatha.lk’s standards regarding these items:

• Health and Beauty Products:
  • Only legally approved, well-labeled, and non-expired health and beauty items are allowed.
  • No prescription drugs, controlled substances, or medical devices requiring a license.
• Collectibles and Artifacts:
  • Cultural artifacts must have legal ownership and should not be restricted by heritage laws.
  • No artifacts or antiquities protected by international treaties or local cultural heritage laws.
• Used or Refurbished Electronics:
  • Must be fully functional, meet safety standards, and include accurate condition descriptions.
  • Devices with data storage (e.g., computers, phones) must be factory reset and free of personal data.
• Food and Beverages:
  • Only packaged, sealed, and non-perishable food items are permitted. Sellers must follow local food safety regulations.
  • No perishable food items (e.g., fresh produce, meat) without special permission.
• Baby Products and Childcare Items:
  • Must be certified safe for children, free from hazardous materials, and comply with safety regulations.
  • No recalled items, especially for high-risk products like cribs, car seats, or toys.

Failure to follow these restrictions can result in penalties, including listing removal, account suspension, or seller sanctions.

3. How We Enforce the Prohibited and Restricted Items Policy

Hadawatha.lk actively monitors the platform to ensure compliance with this policy:

• Automated Monitoring: We use automated tools to detect listings that may violate our policies.
• Review and Verification: Our team reviews listings to confirm adherence to this policy.
• Reporting Violations: Users and sellers can report violations by contacting our support team at support@hadawatha.lk . Reported listings will be reviewed promptly.

Hadawatha.lk reserves the right to remove any listing that violates this policy and may take appropriate action, including warning notifications, suspension, or termination of the seller's account.

4. Consequences of Violating the Policy

If you violate the Prohibited and Restricted Items Policy:

• First Violation: You may receive a warning, and the listing will be removed.
• Repeated Violations: Repeated violations may result in suspension or restriction of your seller account.
• Severe Violations: Severe or illegal activity may result in immediate account termination and, if necessary, referral to law enforcement.

We prioritize maintaining a safe and lawful environment for all participants on Hadawatha.lk.

Policy Updates

Hadawatha.lk reserves the right to update this policy as needed to comply with legal changes or reflect platform adjustments. Sellers will be notified of significant changes, and continued use of the platform implies acceptance of the updated policy.

Contact Us

If you have questions about this policy or need clarification, feel free to reach out to our Support Team:

Email: support@hadawatha.lk  
Phone: +94-70-2620063 / +94-76-9492552

Thank you for helping keep Hadawatha.lk a safe, trusted marketplace for everyone.